Appliance delivery shenanigans

So we recently bought a new front-loading washing machine, which we are loving. Delivery and installation went off without a hitch. We also bought a new dryer from the same store, and assumed this would be an equally uncomplicated process.

The first delivery date came and went, with the delivery people allegedly unable to find anywhere to park. So we rescheduled. Today they were supposed to try again, but their excuse was, and I quote, "We couldn't find the dryer to put it onto the truck."

One is tempted to ask whether these people can find their own ass with both hands, but I suppose that would be impolite. Meanwhile the old dryer takes an hour and a half to finish a full load of laundry. Environmentally unfriendly much? We are singlehandedly killing off the polar bears with all this excess energy use here at the House of Fraulein.

UPDATE: So once they finally showed up with the new dryer, we were told that the venting system we have in place (rigged up by God knows which inept previous resident of our house) is completely ass-backwards and as a result, every time we use the old dryer, we are in danger of burning the house down. (Good to know, since we've been using it for the last four years...) As a result they refused to set up the dryer until we can get competent professionals in to re-assemble the venting system. The fun continues...